Technology Downtime

As with Nancy and her Dell laptop, my laptop last week Friday also had some problems - I could not sign in on my laptop. I spent about one hour with the HP technician and hoped that the computer was still in warranty - I had a Compaq and he insisted that I needed to purchase an extended warranty for any further assistance. This time, I was still in warranty frame, but I was locked out - no password and no fingerprint scanner set up. So... I talked to him in the beginning that I knew about Restore Points, but only knew how to do it from the desktop, which, obviously, I couldn't get to. But there was a way to get there by pushing a Function button like you would be rebooting the entire system, but instead of rebooting, just choose restore. So, all in all, two hours and my computer was good again. But now I just want to back up my information and reboot it anyway.